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#1 Training Program
for Nurse Leaders in
Long-Term Care

Trusted Nationwide.

DON Training Program (Basic)

$997

997

All 7 Training Modules + THREE 20 Minute Private Calls with Bilquis

ALL Digital Downloads (Planners, Tools, & More)

THREE 20 Minute Private Sessions with Bilquis Ali

Survey Preparation Course

Leadership Course

Grievances & Customer Service Course

Rounding Course

Admissions Course

Infection Prevention & Control Course

Morning Clinical Course

DON Training Program (Premium)

$2,997

2,997

All 7 Program Courses + SIX 30 Minute Private Sessions with Bilquis Ali

ALL Digital Downloads (Planners, Tools, and More)

SIX 30 Minute Private Sessions with Bilquis Ali

Priority 24/7 Email with Bilquis

Survey Preparation Course

Leadership Course

Grievances & Customer Service Course

Rounding Course

Admissions Course

Infection Prevention & Control Course

Morning Clinical Course

Choose your pricing plan

Find one that works for you

Courses Include:

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

1

Survey Preparation Course

Problem: Surveys can make or break your facility’s reputation. A single oversight can lead to fines, penalties, or a tarnished image.

Solution: This course prepares you for success, ensuring your facility is always survey-ready and compliant, so you can avoid last-minute scrambles and stress.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

2

Leadership Course

Problem: Leading a team in long-term care is challenging, especially with staff turnover, burnout, and constant changes.

Solution: Learn leadership techniques that will help you inspire your staff, improve retention, and create a more positive work environment that drives better outcomes for residents.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

3

Grievances and Customer Service Course

Problem: Unresolved grievances can damage your facility’s reputation and resident satisfaction.
Solution: Mastering grievance handling and customer service ensures you resolve issues swiftly, improve satisfaction, and build a culture of transparency and trust with residents and families.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

4

Rounding Course

Problem: Incidents and accidents can lead to serious consequences if not handled properly, including legal issues and loss of trust.

Solution: This course equips you with strategies for proactive rounding and incident management, reducing risks and ensuring timely, accurate responses to any issues.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

5

Admissions Course

Problem: Poorly managed admissions and discharges lead to confusion, incomplete paperwork, and care gaps that can harm residents and trigger regulatory issues.

Solution: This course ensures you streamline admissions and discharges, improving transitions of care, reducing readmissions, and ensuring that residents receive the right care at the right time, while staying compliant with documentation and regulatory standards.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

6

Infection Prevention and Control Course

Problem: Infections spread rapidly in long-term care, jeopardizing resident safety and leading to citations or closures.
Solution: This course covers essential infection prevention protocols, helping you keep residents safe, reduce outbreaks, and meet strict regulatory standards.

Providing insights into incident and accident management, this lesson will help you understand reporting protocols, investigation processes, and strategies for preventive action. You will gain the expertise to analyze incidents, reduce risks, and create safer care environments.

7

Morning Clinical Course

Problem: Mornings can be chaotic without a clear focus, leading to miscommunication and missed priorities.

Solution: This course helps you create an organized morning routine, optimizing patient care and improving communication across teams, setting the tone for the entire day.

Don't want the whole program? No Problem!
Pick & choose which courses are right for you...

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